Royal Holiday Dining

Location: Marriott Downtown Syracuse

Date: December 15th 2024

General Admission Ticket includes:

Check in time starts at 10:30am

• Admission to our Royal Holiday Dining
• Plated Breakfast
• Table Meet & Greet with Characters; Elsa, Anna, Tiana, Belle, and more!
• A special visit with Santa
• Unlimited Photo Opportunities
• Coloring Activity
• Interactive Keepsake
• NOTE: You must have a VIP ticket in order to meet Olaf at this event. He will NOT be out during General Admission

VIP Admission Ticket includes:

Check in time starts at 9:30am

• Early Admission
• Exclusive Meet & Greet with Anna, Elsa, and Olaf all together
• Pre-Dining Activities and Games
• Everything under General Admission
• NOTE: You must have a VIP ticket in order to meet Olaf at this event. He will NOT be out during General Admission

Menu:

• Family syle: Seasoned Fruit and Assorted Pastries
• Individually Plated: Scrambled Eggs, Bacon, Home Fries, and Pancakes
• Selection of Juice, Coffee & Tea

Every attendee (including adults) must have a ticket for admission to this event (Children under 12 months old are free)

Each seating is approximately 90-120 minutes.

Royal Promise Productions is the ONLY authorized seller of tickets. If you need to resell your ticket, you MUST contact RPP to facilitate a resale. DO NOT purchase from individuals claiming to have tickets available for resale. No refunds/credits.

Eventbrite provides a mobile e-ticket only, you will not receive physical tickets. Upon purchase, your name and quantity of tickets will be added to our Guest List and verified at check-in, along with your mobile e-ticket. Tickets are non-transferable and non-refundable. If you are no longer able to attend, please contact us directly.

 TERMS AND CONDITIONS:

Admission to this event requires a ticket for each guest, excluding infants under 12 months. At least one adult must accompany children in each party. Parents or guardians are responsible for accompanying their child/children throughout the entire duration of the event.

Characters appearing at the event are subject to change. For the latest updates on character appearances, please follow Royal Promise Productions on Facebook.

Please note that tickets for the event and Magical Add-Ons are sold separately.

Please be aware that Royal Promise Productions is the exclusive authorized ticket seller for this event. 

The Venue does not sell tickets to this event. We would like to emphasize that Royal Promise Productions will not be held responsible for any tickets purchased from resellers, and we reserve the right to deny entry to individuals with fraudulent tickets.

We maintain the right to make changes to the event's date, time, location, or reschedule if unforeseen circumstances arise, such as inclement weather or low ticket sales. In the event of cancellation, Guests will be notified immediately via email and a full refund will be issued to attendees. We are proud to say, we have never needed to change the date or cancel an event.

Children aged 12 and under are welcome to wear costumes to the event. However, we kindly request that adults refrain from wearing cosplay costumes and instead opt for formal wear or business attire, although it is not mandatory. Casual wear is acceptable for all guests in attendance.

Start times are approximate, though we make every effort to start within 15 minutes of our stated start time. If we do have a late start, we will end the event later than stated.

Royal Promise Productions is committed to upholding copyright and trademark laws. We take great care to distinguish our characters from any trademarked, licensed, or copyrighted characters. Our characters have unique names and custom-made costumes, inspired by popular fairy-tale characters that are no longer copyrighted and/or in the public domain. Any resemblance to copyrighted, licensed, or trademarked characters is purely coincidental.

By purchasing a ticket, you acknowledge and affirm that our event does not feature or represent any licensed, copyrighted, or trademarked characters. Royal Promise Productions and the hosting venue are not liable for any loss or damage to guests' personal property. We kindly remind you to keep your personal belongings secure and with you at all times during the event.

By participating in this event, you consent to Royal Promise Productions and its authorized representatives to photograph and/or video record your involvement. You also grant permission for these photographs and materials to be used in any future publications, videos, brochures, or other printed materials for promotional purposes related to Royal Promise Productions. You and your heirs release Royal Promise Productions, its successors, and the hosting venue from any liability associated with these materials. You acknowledge that these materials may be used without payment of fees, royalties, credit given to your name, or any other form of compensation. If you prefer that any material featuring your party not be used, please send us an email or speak to the photographer at your event and we will be happy to make note!

By purchasing a ticket to any of our events, you provide consent to receive newsletters via email containing details about upcoming events, discounts, early access opportunities, and more. This can be opted out of at any time.

By participating in this event, you acknowledge that there is a risk of exposure to communicable diseases, including Covid-19, in any public setting where you come into contact with other individuals. By purchasing tickets and attending this event, you and all members of your party voluntarily assume all risks associated with exposure to communicable diseases, including Covid-19. You hereby accept all responsibility for any bodily injury, illness, etc. that may result from participating in the activities of this event. You, your guests, your spouse/partner, your heirs, successors, executors, administrators, or any other individuals acting on your behalf, release, waive, indemnify, and forever discharge Royal Promise Productions, the venue, and any affiliated organizations, directors, owners, officers, employees, agents, contractors, and volunteers from any and all liability and claims of negligence for any disease, death, illness, or injury.

By participating in this event, you explicitly release Royal Promise Productions and the hosting venue from any and all claims or liabilities of any nature whatsoever that may arise from or be connected to your involvement in these activities. We know this is scary legal jargon, but it's all in the name of safety! We take great care in ensuring a safe and magical experience for all, but like any public event we want to ensure all risks out of our control are considered when you decide to attend!

We retain the right to decline entry or remove any guest from the event at our discretion, without providing a specific reason.

If you do not agree with any or all of the terms and conditions outlined, we kindly request that you refrain from purchasing tickets for this event. We appreciate your understanding.

No Refunds/Credits Refunds/credits are not available.

Weather: Upstate NY is no stranger to snowy weather! Please monitor the weather and plan accordingly for travel (leave yourself time for shoveling the driveway or driving slower). Our Cast Members travel from all over the state with varying weather conditions; if we can safely travel to the venue, you can too! In the event of a Severe National Weather Service Warning/Travel Advisory with forecaster confidence of over 80%, we will contact all Guests via email regarding the event status.

Illness: We cannot issue any refunds/credits due to illness because we've already made arrangements and event plans for the Guest capacity. Your ticket cannot be returned/refunded/transferred. If someone in your party is feeling under the weather and will no longer be attending, please send us an email; we will respond in 1-3 business days with options for the Guest(s) to still experience a magical moment. If someone in your party is feeling under the weather but will still be attending, we ask that you use your best judgment and mask-up if necessary to protect our performers and other Guests. We would hate for a warm hug to turn into a nasty cold!

COPYRIGHT © 2024 ROYAL PROMISE PRODUCTIONS - ALL RIGHTS RESERVED.